For ten years, we’ve started all of our engagements with the Good Leadership Coin ( it looks like a poker chip ) which displays two important questions – one on each side:

  • What’s possible?
  • What’s not acceptable?

From my point of view, it’s the team leader’s job is to keep both questions top of mind in all interactions – with employees, shareholders, customers, partners, et al. Though all leaders struggle to see possibilities from time to time, asking What’s possible? is the fun side of the coin.

Most leaders don’t really understand the job until they have to play the “What’s not acceptable?” side of the coin on something visible and important. Many leaders struggle to define what their deal-breakers are in any given situation. However those deal-breakers are the most important points to call to attention.

Have you experienced any of the following instances?

“The silo mentality between teams and geographies is damaging our client satisfaction

“The constant negativity and resistance by a team member is hurting the whole team and preventing us from doing our best work

“My team members just aren’t engaged, I don’t know how to reach them”

In what ways are you being intellectually-dishonest with your sense of “What’s not acceptable?” If you are wishy-washy on things that are bothering you, then you are hurting the morale of your A-players.

Would you like a Good Leadership Coin and training on how to best utilize it? In those cases and many others our expert coaches are here for you. Email us to learn how our team of coaches can empower you and your team.